We bought this textbook last summer for my husband's nursing classes. I ordered it by the ISBN. We received the book and I never checked it against the ISBN, just handed it off to my husband. He got through nearly the whole semester before realizing that it was the wrong edition, as it is missing a bunch of very important appendices in the back that the new edition has. We just assumed that the ISBN had been wrong in the Amazon database. But I was just looking up the newer edition (because we still need to buy it for the 2nd semester) and there's a big flag at the top of the page saying that we purchased this book last summer. So we DID order the correct ISBN, the order was filled incorrectly. It is far too late to return the book, that window closed in October. I am just letting you know that this happened. I realize it was most likely an honest mistake, as we have ordered from you many times and have always been entirely satisfied. If I had been the seller, and I had done this, I would want someone to tell me. Regards, Maria Stahl
Hello, We sincerely apologize for the error. We have searched our shelves for a replacement copy of your book, and unfortunately were unable to find it. We have therefore initiated a complete refund to you for this order. Please, keep the book we sent, at our expense. Again, we're truly sorry for any inconvenience this matter may have caused you, and we hope you'll give us a second chance to earn your business. Sincerely, Kat Customer Service OwlsBooks
That's Owlsbooks on Amazon. I'm a satisfied customer.